FTC Stops Deceptive Advertising Sales to Small Businesses

Two media production companies based in Oregon and their owner have agreed to settle Federal Trade Commission charges. This follows a court hearing. The commission says the companies mislead small businesses about “exclusive” advertising placements. The Federal Trade Commission’s (FTC) has charged the two media production companies for deceptively pitching “exclusive” advertising placements to small …

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In The News: Job and Industry Growth Reported But Businesses Brace for Downturn

This week’s roundup starts with great job numbers and goes on to report on different aspects of the workforce. This includes the four growth industries 99designs has identified in its annual report as well as how small businesses are preparing for a possible economic downturn. The good news is January managed to create 291,000 jobs, …

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Dan Miller of Opus Research: The Customer Engagement Model is Becoming a Conversation

Conversations eat apps’ lunch.  Twilio founder and CEO Jeff Lawson made this statement. It happened at the company’s annual user conference, Signal.  The statement stayed with me for a while. A few other remarks from his talk stuck with me too. And eventually led to an article I wrote . It served as part of …

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Getting Faster Air & Ocean Freight Quotes With APIs… So You Win the Customer

“I need to get a quote to move three containers from the Port of Rotterdam to Port Miami. I’d like to have it by this evening if possible, or I may have to look elsewhere,” says the freight manager. The freight forwarder responds, “Sure, I can’t guarantee it, but let me get to work.” After…read …

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93% of Professionals Find Customer Retention Just as Important or More than Acquisition

In order to retain the customers, you currently have you first had to acquire them. So, once you have your customers, how important is customer retention? According to a new survey and report from Brightback, 93% of professionals in subscription businesses think it is just as or more important than the acquisition. The value of …

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This Week in Logistics News (February 8 – 14)

Sustainability continues to be a hot topic within supply chain management. One area that has proven to be an uphill battle is the reduction of packaging waste for home deliveries. I actually wrote about this topic as one of my very first Logistics Viewpoints articles nearly six years ago. To this day, when I receive …

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New Fiverr Logo Maker Gives Freelance Designers the Power of AI

Fiverr, the online marketplace for freelance services, has announced the launch of a new service known as Logo Maker. Logo Maker harnesses the power of AI and instantly matches businesses handmade logos made by Fiverr designers. New Fiverr Logo Maker The new Fiverr Logo Maker combines the power of artificial intelligence with the best of …

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[WHITE PAPER] 2020 Strategic Freight Management Trends

Fill out the Form Below to Get a Free Copy of the White Paper to Your Inbox! The state of freight management is continuously changing and evolving to reflect the needs of an increasingly complex supply-chain. Such changes are a result of evolution of industries around the planet, and globalization continues to redefine the basic…read …

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